🌊 FULL REFUND IN FORCE MAJEURE CASES
A full refund will be made without any deductions in the following documented cases:
Severe weather warning (written approval from the Port Authority)
Technical malfunction on the yacht (Class-certified survey report)
Official travel ban (Ministry circular)
Documents must be submitted within 72 hours of cancellation.
💳 DEPOSIT POLICY
Deposit Type | Refund Time | Conditions |
---|---|---|
Security Deposit | 24 hours | If no damage |
Fuel Deposit | 2 hours | Unused fuel amount |
Cleaning Deposit | Instant | If the yacht is returned clean |
🔄 POSTPONEMENT & CHANGES
Free postponement: allowed once if made at least 45 days before the reservation date.
Date changes: subject to availability.
📝 EASY CANCELLATION PROCESS FOR CUSTOMERS
Online Cancellation Form (takes 3 minutes)
WhatsApp Support: +90 552 822 37 83
Automatic Approval: refunds processed instantly for cancellations made 60+ days in advance.
⚠️ IMPORTANT: ABOUT DEPOSIT REFUND
Except for the force majeure reasons listed above, the deposit is non-refundable. The deposit is held without exception because your reservation is reserved specifically for you and the service is planned accordingly. Refund of the deposit is not possible in cancellations outside of force majeure. Please consider this carefully before making a reservation.
🌟 WHY LIMANCEPTE?
Lower cancellation fees than competitors
Fastest refund process (within 24 hours)
Widest definition of force majeure
You can reach us 24/7 through our Customer Support Line or WhatsApp line.